Claude Bernard

30 South Arlington Avenue, East Orange, New Jersey 07018 ( 973.951.4935 : klod27@hotmail.com

 

 

Qualifications Profile

 

Technically inclined, innovative, and multifaceted professional, offering extensive background in providing effective education through learning management systems. Thrive at adapting presentations, materials, lessons, and activities based on specific student needs. Exemplify proven ability in identifying technology needs, formulating solutions, and implementing systematic methods to advance operational process, achieve interventions, and adapt to new technologies. Demonstrate adeptness in establishing constructive and trusting relationships with student and staff. Leverage articulate communication skills with multilingual fluency in English, Creole, and French.

 

Core Competencies

 

E-Learning System

Project Management

Professional Development

Program Development

Digital Media Technologies

Education and Training

Instructional Systems Development

Strategic Analysis and Planning

Course Management System Administration

Troubleshooting, Repair, and Maintenance

 

Relevant Experience   

 

Essex County College, Newark, NJ

​

Adjunct Math Instructor                                                                                                           2003–Present

• Provide instructions to different college levels of Mathematics and Information Systems courses while ensuring full student learning.

• Facilitate the evaluation of college students in math proficiency and computer skills.

• Align curriculum according to the needs and development of college students.

• Utilize technical proficiency in developing accounts on Edmodo, and Khan Academy, through WebAssign, MathXL, and MyMathLab.

• Address and respond to student questions regarding illustrations using Educreations; along with issues pertaining to pre-distorted notions vis-à-vis Math.

• Develop constructive and trusting relationships with students while consistently maintaining professional demeanor and composure with colleagues and other professionals at work.

 

Rutgers University, Newark, NJ

​

Computer Technician                                                                                                                     1999–2003

• Rendered effectual assistance in providing first-level support to more than 100 end users on a daily basis.

• Presided over the training for new employees and less-experienced staff on new software in a timely manner.

• Leveraged expertise in troubleshooting and resolving hardware/software for PCs and Macintosh data communication systems issues.

• Demonstrated efficiency in attending to computer operations functions within large data center environments.

• Evaluated system operating efficiencies and developed recommendations for equipment and infrastructure requirements to enhance performance.   

​

Other Experience 

 

County of Essex, Newark, NJ

Family Service Worker                                                                                                         Jul 2005–Present

 

• Train and teach trainees about computer software and prepare reports.

• Represent and advocate agency’s policies in court.

• Interview clients to determine financial eligibility and assistance.

• Document, record, translate, and maintain information in written or electronic form.

• Evaluate information to determine compliance with laws, regulations, or standards.

 

Education and Credentials

 

Master of Arts in Educational Technology, 2016

New Jersey City University, Jersey City, NJ

 

Coursework toward Master of Science in Engineering Management, 2007

New Jersey Institute of Technology (NJIT), Newark, NJ,

 

Bachelor of Arts in Computer Information Systems, 2002 Dean’s List

Rutgers State University, Newark, NJ, (Joint program with NJIT)

 

Computer Technician Support

Chubb Institute, Parsippany, NJ

 

Professional Development 

 

Business Analytics, In Progress (Expected Date of Completion, July 2016)

Customer Analytics by University of Pennsylvania on Coursera. Certificate earned on April 30, 2016

Operations Analytics by University of Pennsylvania on Coursera. Certificate earned on May 21, 2016

People Analytics by University of Pennsylvania on Coursera. Certificate earned June 17, 2016

Essex County College Training, Online Classes Teaching Certificate

 

Technical Acumen   

 

Operating Systems

Mac OS | Windows

Software

Mac Word, Microsoft Office applications  (Word, Excel, Outlook, PowerPoint, and Access) |Keynotes| Dreamweaver| Photoshop CS6| Microsoft Photo Story| Camtasia Studio| Sakai| iMovie| GarageBand |Prezi |Learning Management System (LMS) |Apple iOS/iPad

Hardware 

Hard drives, Network interface controller (NIC) card, memory components, ink, and laser printers